University of Toronto Education
Bachelor's Degree in History and Political Science from the University of Toronto
Cybersecurity Certification from the University of Toronto Continuing Studies
About
With over a decade of experience spanning technical support, management, and sales roles, my professional journey has been marked by a deepening interest in leadership, network administration and cybersecurity. Through leadership positions at Amazon, Fido, Rogers and Blacks Photography, I developed a keen understanding of leveraging technology to optimize operations and enhance workplace efficiency. Through leadership positions at Amazon, I honed my ability to utilize Macro-Excel spreadsheets for scheduling, risk management and data analysis, enhancing my technical proficiency. My experience overseeing employee safety also reinforced my leadership skills, demonstrating the critical role of effective management in optimizing operations. Notably, at Fido, where I managed teams and spearheaded initiatives resulting in notable recognition in wireless sales targets and remedying issues with telecommunication devices. My tenure at Rogers further solidified my technical acumen through projects focusing on troubleshooting IoT systems, reflecting my versatility in technical and analytical domains. Additionally, my success in telecommunications sales at Black's Photography underscored my ability to excel in dynamic environments, laying the foundation for my passion for leveraging technology in innovative ways. Graduating from the University of Toronto, I am dedicated to honing my skills and contributing to the seamless integration of technology in the workplace. Specializing in CompTIA Network+ and possessing expertise in technical support, team management, and sales, I am poised to make meaningful contributions to the landscape of leadership, network administration and cybersecurity. Driven by the prospect of leveraging new technological innovations, I am committed to ensuring the optimization of network security protocols and the seamless integration of systems to enhance workplace integration and efficiency.
